When this feature is set in your account, the Ongage platform will forward all hard bounces, soft bounces, unsubscribes, and complaints, automatically from Ongage to your CRM/Data Warehouse/Back-end platform.
This is a "Push" feature, designed for pushing the above data to an endpoint on your side, instead of you having to "Pull" this data from Ongage, by implementing the Ongage API.
Go to your 'Account General Settings' under the 'Account Settings ' menu item. Go to the Webhook endpoint URL input field, and enter an endpoint URL to where Ongage should push this data.
Note: If you'd like to Push Opens and Clicks to your CRM/Back-end, please see the Webhook Example under our Automation Rules feature.
The post command to your endpoint
Ongage will issue an HTTP Post call to the endpoint URL you provide with an accompanying JSON as in the following format example: