Two Factor Authentication Login

Table of Contents:



Two Factor Authentication Login

Intro

  • This Account Setting is for customers interested in enhanced security login.
  • This is an account setting, meaning it will apply to all users of a given account once set on (there is no possibility to set this on a per user basis within an account).
  • This setting is only accessible to Admin Managers.
  • See parent page for more and other Account Settings.

How To Setup 

  1. Once switched on, then every time, one of your users attempts to login to your Ongage account, they will be displayed a 2-Factor login form:


  2. If you don’t already have, then you will need to download to your mobile phone: Google Authenticator, Authy Authenticator or any other Authenticator app out there. These apps are available for iOS and Android.

  3. Then with one of the authenticators, scan the QR code and type in the 6 digit code (this code changes every 15 seconds). You will only need to do this step once.


  4. From that point on every time you login, simply open the Authenticator app on your mobile phone, and type in the current code as it is displayed in the app.


Note: should you change or lose your phone, you will need to rescan the QR code. Resetting your password also resets the QR code as well.

Authenticators

Google Authenticator

Authy