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Following are the steps required to connect your Ongage OCI vendor connection to your Oracle Cloud SMTP account.

In Oracle Cloud Infrastructure

  1. Login to your Oracle Cloud account > Enter your Cloud Account Name:

  2. Enter your username and password

  3. Set User Permission

    1. ⚠️ To ensure optimal security, it is advisable to establish a specific user within your Tenancy and provide the following information through that user.

    2. ⚠️Make sure this user is part of a group and the group has the Following policies assigned to it:

      1. Allow group [GroupName] to manage email-family in tenancy

      2. Allow group [GroupName] to read log-content in tenancy

      3. Allow group [GroupName] to manage log-groups in tenancy

      4. Allow group [GroupName] to read metrics in tenancy

      5. Allow group [GroupName] to inspect metrics in tenancy

      6. Allow group [GroupName] to read resource-availability in tenancy

      7. Allow group [GroupName] to read audit-events in tenancy

    3. This ensures all Email Delivery aspects are covered, Deliverability Dashboard, and API calls (to verify credentials).

In Ongage

  1. Create a new ‘Oracle Cloud Interface’ vendor connection in Ongage.

    image-20240110-193852.png

  2. In that connection, enter From/Reply Addresses and From Name.

  3. API credentials: Get the API credentials from Oracle and and enter them into the Ongage OCI connection.

    1. Host & SMTP host - City can be found in the Oracle email configuration URL HERE or in the upper menu bar or under "Public Endpoint"

    2. Pem - Click on "Add API keys" and "download private key" > Copy content to the ‘pem’ field. Link to the page HERE

    3. Return path - Approved From/Reply Address as shown HERE

    4. Tenancy - Copy the value of the ‘OCID’ field under Tenancy Information and insert to the Tenancy field in Ongage

    5. SMTP User/SMTP Password - Use your existing username and password or generate a new set in:

    6. API User - Copy ‘OCID’ value from

  4. Configure X-CONTENT-ID header in Oracle:

To configure X-CONTENT-ID header, please Contact Oracle support and request to configure X-CONTENT-ID header in your Tenancy.

The support request to configure the X-CONTENT-ID should include:

a. Request to create custom header: X-CONTENT-ID for the sending domains listed below.
b. The tenancy OCID.
c. OCI Region.
d. Sending Domain OCID(s).
e. OCI console -> navigate to Email delivery service -> select email domains -> select domain -> copy OCID

image-20240110-122542.png

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