- As of November 2019 all new accounts created in Ongage have an account level time zone setting (see Account Settings), and the user level time zone setting in those new accounts is not available.
- Accounts created prior to November 2019, but where all users had the same time zone, were also migrated to the new Account Level time zone settings.
- Accounts created prior to November 2019, that had users with different time zone settings remained as is.
In Ongage time zone settings are per user not account, in order to accommodate users from the same company working in different time zones. Underneath the hood we Underneath the hood user level time-zone settings use universal time, that get's displayed to each user according to their specific time zone setting.