Overview

The Ongage–Campaigner integration allows customers to send email campaigns from Ongage using their Campaigner infrastructure and dedicated IPs.

This integration also supports bounce and event synchronization back into Ongage through Campaigner webhooks.

To complete the integration, the customer must:

1. Create an SMTP-enabled user in Campaigner

2. Generate an Integration/API Key

3. Retrieve the correct Category ID (ReportGroupID)

4. Configure the Ongage webhook with Campaigner

5. Enter the credentials into Ongage

Ongage Configuration Fields

Inside the Ongage Campaigner Vendor Connection, configure the following fields:

Step 1 — Create an SMTP User in Campaigner

How to Configure the User

1. Log in to Campaigner

2. Navigate to Manage Users

3. Create a new user or edit an existing integration user

4. Ensure the user has:

   • SMTP User role

   • API access permissions

Campaigner Documentation

• User Roles Documentation

Step 2 — Generate an Integration/API Key

The Integration/API Key must be generated while logged in as the SMTP-enabled user.

How to Generate the Key

1. Log in as the SMTP User

2. Navigate to:

   • Settings

   • Integrations / API Keys

3. Generate a new Integration/API Key

4. Copy the generated key

Campaigner Documentation

• Create & Manage Integration Keys

Step 3 — Retrieve the Category ID (ReportGroupID)

For Campaigner EDAPI integrations, the required Category ID is the ReportGroupID.

This value determines which reporting group campaigns are associated with inside Campaigner.

Customers may use:

• The default Report Group

• Additional custom Report Groups for organizational purposes

Retrieve the ReportGroupID

Use the EDAPI Relay Categories endpoint:

Campaigner EDAPI Documentation

• Campaigner EDAPI RelayCategoryList Documentation

Step 4 — Configure the Ongage Webhook

Campaigner uses a newer webhook streaming implementation that may not appear in the standard Campaigner Webhooks UI.

According to Campaigner support, webhook configuration may currently need to be managed internally by their support team.

Ongage Webhook URL

Required Action

Please contact Campaigner support and request configuration of the following webhook endpoint:

This webhook is required for:

• Bounce synchronization

• Delivery event tracking

• Feedback loop processing

Campaigner Documentation

• Manage Webhooks Documentation