Table of Contents:
As an introduction we recommend perusing our SMS Campaigns help page and in particular the Introduction and SMS Field Setup sections. |
Twilio has special API credentials that is Account SID and Account Token. To set up a Twilio Connection in Ongage, follow the steps listed below.
Note: The From Name (refer screenshot), should be an SMS - capable inbound phone number or short code number for your account.
Ongage-twilio integration pushes all SMS bounces back to Ongage. This is a built-in feature and no additional configuration is needed.
Ongage-twilio integration pushes SMS unsubscribes back to Ongage. This is a built-in feature and no additional configuration is needed. Meaning if a subscriber replies with an unsubscribe keyword, then the active status of the contact in Ongage will automatically change to Unsubscribed (the deactivated Ongage status that prevents that contact from participating in any future Ongage campaigns).