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The Ongage Getting Started Guide

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Here you'll find essential information on how to get up and running with the Ongage email marketing platform:

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For a full detailed "How To" user manual, see our online How To User Guide section (note also navigation in left column of this page).

How to Get Help and Contact Support 

  • The above is a basic guide to help you get started! 
  • If you have additional questions about any of the many features that the Ongage platform offers, please peruse our detailed online how-to manual, knowledge base and API docs.
  • For all the ways you can contact our 24/7 support, please see the Support entry in this online guide.

What Browser Versions does Ongage Support

  • Firefox: the latest version
  • Chrome: the latest version 

Appendix

Layout of All Key Menus and Sub-Menus in Ongage

The following also serves as functionality list of all key function areas in Ongage:

  • Campaigns

    • Regular campaign

    • Split campaign

    • Event (Trigger) campaign

    • Transactional campaign

    • Campaign calendar

  • Content

    • Template library

    • Image library

    • Email messages

    • SMS messages

    • Litmus previews

  • List

    • List overview

    • Import

    • Export

    • Segments

    • Contact manager

      • Search

      • Edit contact

      • Add/delete contact

    • Form builder

    • Conversion points

    • List settings

      • Field setup

      • ESP/domain distribution

      • ESP/Segment distribution

      • Post-back links

      • Links groups

      • General

  • Analytics

    • Overview

    • Aggregate

    • Matrix

    • Split

    • Events

    • Transactional

    • Operational

    • Contact activity

  • Vendor settings

    • My connections

    • ESP/SMTP vendors

    • SMS vendors

  • Account settings             

    • Account Setup Wizard 
    • Profile
    • Finance

    • General

    • ESP/Domain routing

    • Image & Tracking domain

    • User management

    • List manager

  • Help