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Table of Contents:

Table of Contents
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Info

Following are the steps and details you'll need in order to setup the MessageMedia REST connection in Ongage

  1. Log into your MessageMedia account: https://hub.messagemedia.com/login
  2. Select "API Settings" under "Configuration" from the left-hand menu:


  3. Click "Create new key" to generate a new set of basic authentication credentials: api_key and api_secret:


  4. Enter those values into the API Key and API Secret input fields in the SMS MessageMedia REST connection setup page in Ongage:
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  5. Check credentials by clicking on 'Verify Credentials'.
  6. Click the 'Save' button at the bottom of the setup page.
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MessageMedia Bounce Codes

Here you'll find a link to Delivery Status codes including Error/Bounce codes: https://messagemedia.github.io/documentation/#tag/Delivery-Reports – see there Error Code.

Built-in Unsubscribe Integration

How to configure and setup

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  1. By Default the Ongage - MessageMedia connection supports the following unsubscribe keywords(even if the unsubscribe keywords field is kept blank):
    1. stop
    2. quit
    3. cancel
    4. unsubscribe
    5. In addition you can configure your own custom unsubscribe keywords, using comma separated values, in the following settings, in the Ongage - MessageMedia connection:
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Setting Up a HELP Reply

A HELP reply message can be setup in the Ongage - MessageMedia connection where you can select an sms text message and transactional campaign for sending it. Please contact Ongage Support for how to configure the HELP reply.

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