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Table of Contents:

Testing Environment 

Does Ongage have any type of testing environment for the purposes of testing changes without interfering with production lists, campaigns and events? 

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• The CID is a unique ID associated with each campaign in the Ongage platform.
• You can find the CID in the Campaigns → Campaigns Overview page, under the CID column (the CID can found on other screens as well such as the Analytics → Aggregate report).
• It's helpful to use this unique ID when communicating with support.
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ESP Connection ID aka ECID

• ECID (short for ESP Connection ID): is the unique number ID given to each ESP connection in your Vendor Settings → My Connections dashboard
• It's helpful to use this unique ID when communicating with support. 
• You'll also need this ECID if you're doing a Transactional mailing via the API.
  

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ESP ID 

• The ESP ID (esp_id) is an internal unique Ongage ID that Ongage has assigned to each SMTP / ESP / SMS vendor.
• You can find ESP ID by going to Vendors Settings → ESP/SMTP Vendors, and clicking on the name of anyone of the vendors there, e.g.,
  
• Typically the ESP ID has no usage (except maybe in some unique API use-case), and is just an internal ID Ongage uses to uniquely identify different vendors.
  • It does appear in the Contact Activity Report (see Analytics), though in the future it will be replaced with the name of the vendor instead of the ID.